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Contact Us
Have a Question?
Please feel free to contact us by using the form below. We will endeavour to reply to your query as soon as we can. Providing fast customer service is our first priority, we usually reply to your messages within 48 hours (excluding weekends/public holidays). Please state your order number (4 digits) if your enquiry is related to an order you have placed with FirstGames.
Need to speak to us directly?
Call us anytime and speak to our fanatic gamers! Our office hours are between 9am and 4:00pm, Monday to Friday.
Phone: +64 9 636 4399
Interested in picking up your goods from our store?
To arrange a collection for any video games or other products, please give us a call on the following number or email us to ensure the availability of the product. Pickups are normally between 9:00am and 4:00pm weekdays. (no pickups on weekends or public holidays)
Phone: +64 9 636 4399
Head Office: 312 Church Street - Penrose - Auckland 1061, New Zealand (See it on the map)
Having account problems?
If you are unable to log in to your account and/or encounter any problems whatsoever, please contact us using the form below for further assistance.